Returns & Refund Policy
Effective Date: January 1, 2026
Practically Natty LLC is committed to quality and careful fulfillment. Due to the nature of our research products, we maintain strict return and refund standards to protect product integrity, safety, and compliance.
By placing an order, you agree to the terms outlined below.
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General Policy
•All sales are final once an order has been processed and shipped.
•Products that have been opened, used, altered, or tampered with are not eligible for return or refund under any circumstances.
•We do not accept returns for buyer’s remorse, change of mind, or misunderstanding of product use.
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Damaged or Defective Items
If your order arrives visibly damaged during transit:
•You must contact us within 48 hours (2 days) of confirmed delivery.
•Email must include:
•Your order number
•Clear photos of:
•The outer shipping box
•The packing materials
•The damaged product(s)
Once verified, Practically Natty LLC will:
•Ship a replacement item at no additional cost, or
•Issue a store credit at our discretion
Failure to report damage within 48 hours may result in denial of the claim.
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Fulfillment Errors
In the rare event that:
•An incorrect item was shipped
•An item is missing from your order
You must notify us within 48 hours of delivery with supporting documentation.
Once confirmed, we will:
•Ship the correct item(s) at no cost, or
•Provide an appropriate resolution at our discretion
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Non-Refundable Situations
Refunds, replacements, or credits will not be issued for:
•Opened, used, or tampered products
•Orders seized, delayed, or rejected by customs or regulatory authorities
•Packages lost due to incorrect, incomplete, or inaccurate shipping information provided by the customer
•Failure to understand local, state, federal, or international laws
Customers are solely responsible for ensuring that purchases comply with applicable regulations in their jurisdiction.
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Shipping Risk & Responsibility
Risk of loss transfers to the customer once the package is accepted by the shipping carrier.
Practically Natty LLC is not responsible for carrier delays, lost shipments, or third-party delivery errors.
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How to Request Support
To submit a claim:
Email: [email protected]
(Replace if needed.)
Include:
•Full name
•Order number
•Description of the issue
•Supporting photos (if applicable)
Our support team typically responds within 1–2 business days.
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Research Use Acknowledgment
By completing a purchase, you acknowledge and agree that:
•All products are intended strictly for laboratory research use only.
•Products are not for human or veterinary consumption.
•You assume full responsibility for proper handling, storage, and regulatory compliance
Our Value
We provide premium, research-grade peptides with verified purity and strict quality control. Trusted by laboratories and researchers for reliable, consistent compounds.