Returns & Refund Policy
Practically Natty LLC sells research compounds for lawful laboratory research use only. Because of the nature of these materials, all sales are final except as stated below.
Damaged or incorrect orders
If your order arrives damaged, or you receive the wrong item, contact us within 7 days of delivery with your order number and photos. We will replace the item or refund the purchase price, your choice.
Unopened items
Unopened items in original sealed packaging may be returned within 14 days of delivery for a refund, minus shipping. Contact us before sending anything back so we can issue return instructions.
Opened or used vials cannot be returned for safety and quality-control reasons.
Refunds are issued to the original payment method within 5-10 business days of approval.